At The Biggest Little Preschool & Childcare Centre and The Biggest Little Learning Centre, we value the privacy of our families and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information, and how you can access or update it.

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1.  Information We Collect We may collect the following types of personal information:

• Personal Information: This includes your name, address, phone number, email address, and other contact details.

• Child Information: We collect information about your child, including their name, date of birth, medical history, allergies, and any other relevant details to ensure their safety and well-being.

• Payment Information: We may collect billing information, such as credit card or payment details, for tuition and fees.

• Other Information: Any other information you choose to share with us, including preferences, feedback, or inquiries.

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2.  How We Use Your Information The personal information we collect is used for the following purposes:

• To provide childcare services: We use the information to enroll your child, create a safe environment, and tailor our programs to meet your child’s needs.

• Communication: We may use your contact information to send important updates, newsletters, and notifications about your child’s activities and development.

• Billing and Payment: We use payment details for invoicing, processing payments, and managing your account.

• Improvement of Services: Your feedback helps us improve our programs and services.

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3. How We Protect Your Information We implement a variety of security measures to maintain the safety of your personal information, including:

• Data Encryption: We use encryption methods to protect your personal and financial data.

• Access Control: Only authorized staff members have access to your personal information, and they are trained to maintain confidentiality.

• Physical Security: Our physical facilities are secure to protect any paper records we may keep.

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4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as payment processors or email service providers, under strict confidentiality agreements.

• Legal Requirements: We may disclose information if required by law or to protect the rights, safety, or property of The Biggest Little Preschool & Childcare Centre, The Biggest Little Learning Centre, our staff, or others.

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5. Accessing and Updating Your Information You have the right to access, correct, or update the personal information we hold about you. If you would like to make changes to your information, please contact us at biggestlittlepreschool@gmail.com.

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6. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic and improve our services. You can adjust your browser settings to refuse cookies, though this may affect your experience on our site.

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7. Third-Party Websites Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

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8. Children’s Privacy We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information immediately.

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9. Changes to This Privacy Policy We may update this Privacy Policy periodically. We encourage you to review this policy periodically to stay informed about how we protect your information.

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10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Biggest Little Preschool & Childcare Centre
1-14885 60th Ave, Surrey, BC V3S1R8
biggestlittlepreschool@gmail.com
(604) 590-3833

By using our services or website, you agree to the terms outlined in this Privacy Policy.